Customer Testimonials
Discover exceptional experiences through testimonials from our satisfied customers.
They were very clean and took us a lot of time to show us where the termites were in the garage and gave us an overview of the damage. They were very patient. All of the things they moved in order to access the area...
Palo Alto, CA
Great job! They showed up when they said they would. They were very courteous and polite. The inspector was very thorough and took his time reviewing all areas. They provided the report in...
San Jose, CA
The company was professional, phoned us in a timely manner and the inspector, knew what he was doing and arrived on time. I'd hire them again in a heartbeat!!!
Redwood City, CA
I was very pleased and it was difficult to see where they drilled through my paving stone mortar. Great work.
Palo Alto, CA
Franz Termite control has some of the most professional staff members in the Bay Area and they are very knowledgeable in their craft.
Palo Alto, CA
Each person was professional, timely and educated me. They were very careful about my light carpet without my asking. They even thanked me several times for leaving the evidence where and as I'd found it so that they knew where to start with their inspection and treatment. I will definitely call them again for any future termite problems in any residence I have.
Menlo Park, CA
They were punctual and did a thorough inspection.
A great experience - Franz came highly recommended by local pest control company that doesn't handle termites. Great scheduling. Arrived on time. Inspector was sharp, articulate (good comms) and very thorough (every room, entire crawlspace and attic) and had 20 years experience in termite control. No 'sales job' to remedy the problem areas. Buy with confidence.
San Jose, CA
Alfredo and his crew arrived on time and did an excellent job throughout. My house is over 75 years old, redwood frame. I have lived here over 35 years and this was the first time I've had it treated for termites. The crawlspace is very short but the crew were diligent in getting every corner and making sure that I was satisfied. I have it in my calendar to give Franz a call in 10 months for an annual inspection. Thank you for your courtesy.
Palo Alto, CA
Franz was recommended to me by another business. From my initial phone call, to Frank, the inspector coming out, to Luis and Alfredo performing the service, each person was professional, timely and educated me. They were very careful about my light carpet without my asking. They even thanked me several times for leaving the evidence where and as I'd found it so that they knew where to start with their inspection and treatment. I will definitely call them again for any future termite problems in any residence I have.
Menlo Park, CA
I highly recommend Franz Termite Control. They have done work for me and my family. They came out and did a thorough inspection and made recommendations. I was able to choose what I wanted done...They did a great job and I would use them again. Great customer service from the office staff as well. They were responsive, helped me fill out the work authorization when I didnt understand it and gave me an appointment within a couple days. Awesome service!!
San Jose, CA
This company was wonderful. They were on time, did a thorough inspection, gave me complete inventory of what they found. [They] were neat and very careful to keep my house clean. 5 stars from me
Palo Alto, CA
Excellent
San Jose, CA
They were prompt to schedule and did a very thorough job.
Palo Alto, CA
Really a great experience.
The guy made a great effort to examine even the most difficult spots under my house. He helped me to identify what exactly needed to be done - even though he knew I was going to use my contractor to do the work.
I had a very good experience with this company. They did not leave a mess behind them, and have nice employees working for them. They came out, and got rid of all my termites. They did a very good job that another company was unable to do. This company charged less then other company, and did a lot better job.
I found out about this company from my neighbor's daughter. I have used this company just once...They were able to get rid of all the termites. I was happy with the results this company did. I would recommend this company to others.
They came and did honest estimate and did a quality job. Didn't end up using their fumigation as it was a bit high.
Excellent. They prepped the exterior of the house (turning up weed fabric) so that seal works well. Afterward they came back to undo their prep. Found some medicines I forgot to vacate; they put it in a plastic bag on the kitchen counter.
The inspector seemed very knowledgeable and complete. The exterminators were very free in discussing the treatment they were performing and were amenable to checking and treating the areas and adjacent spots as well as cleaning and refinishing the treated area. The guarantee is for a period of one year, during which time they will return and retreat any areas that show evidence of re-infestation. Franz's estimate for the work was the lowest of four that I received and I am happy with the result.
We were very satisfied with the whole experience and would use them again.
I was very pleased with Franz Termite Control and their subcontractor...Cost of the inspection was $45 ($95 - $50 coupon from Angie's List). The subcontractor sent a representative to look at the garage and then Franz provided an estimate of $900 to tent it. All this was performed promptly. It was agreed to perform the fumigation at that price and the fumigation was performed on schedule about a week later. The subcontractor clearly explained the prep work I needed to do, and they did a good job of cleaning up at the end. The fumigation came with a three-year warranty.
I did get a good impression from the guy that did the work...He came in to the house, checked out everything, and then gave me a clean bill of health...
We chose Franz Termite Control to do a report and tenting on the house we sold. They organized everything including subbing out the tenting...They were helpful and considerate of all my concerns. We were so pleased with their work we used them to tent the house we purchased afterwards. Same particular attention to detail. We were very pleased with their work and would recommend them.
They were very competent and responsive. They price was very competitive.
They were the best of the three I used. The report was very thorough, they did a stellar job. The inspector was available to answer all of my follow-up questions and even gave me some recommendations on how to fix the house.
They came out once, did an inspection, and described a series of options for me. They helped me to choose the one I wanted. Then a different person came out and did the work. They were all courteous and arrived on time.
We have an underground termite problem. We have had an inspector give us a report on that. So when they came out they saved us 400.00 by using the old inspection report. I was impressed. They fixed our problem.
I was very satisfied and would hire them again. They returned and did a little work on the inside that they forgot and even adjusted my bill for the misunderstanding.
They were very nice people and smart.
...The termites are gone and I would work with Franz again.
The inspector arrived on time, listened to us to understand that we had called following the siting of a very large swarm of subterranean termites...The inspection and discussions took approximately an hour, at the end of which we learned that the house did not show any signs of active termite behavior...The inspector did not think we should do preventative treatment... The peace of mind was worth the cost. I would also note that several of our neighbors recommended Franz, and they were right!
Franz Termite was recommended by a neighbor in Menlo Park. Despite the name, they are experts in structural and framing repair. even our structural engineer was impressed by how well they follow directions ...they are awesome. i recommend anyone with any structural damages call them. they are also very fair about payment collection...they seem adequately funded and are focused on customer experience and truly value their brand. big fan of this family business.
Mountain View, CA
...George was very informative and low-pressure. He did not use 'scare tactics' as some companies do, and gave me some good tips to prevent and look for termite infestation...
Mountain View, CA
...The inspector came out and was very nice, low key and honest with his recommendations...The next day we rec'd a report that included treating just the affected areas and also an option for treatment of the entire perimeter of the house. We decided to just treat the affected area for now. Franz came out and treated the areas and went under the house to make sure there was no activity. They drilled holes in the damaged floor board and shot a solution into it and then puttied the holes...they used a non-toxic solution. I would definitely recommend Franz
San Jose, CA
A great experience - Franz came highly recommended by local pest control company that doesn't handle termites. Great scheduling. Arrived on time. Inspector was sharp, articulate (good comms) and very thorough (every room, entire crawlspace and attic) and had 20 years experience in termite control. No 'sales job' to remedy the problem areas. Buy with confidence.
Redwood City, CA
...The Franz Termite employees were superb technicians. The project involved cutting away to different lengths all the dry-rotted ends of over 20 beams, replacing the wood so it EXACTLY matched the height and width of the original beams WITHOUT destroying the fascia boards...Franz Termite followed their project plan, they cleaned up after themselves on a daily basis, Mike came by several times to ensure the job was on track - and the final price was exactly what had been quoted originally. I recommend Franz Termite enthusiastically!
Menlo Park, CA
...Franz does throrough inspections and good treatment...they will not overtreat even if you want it and are willing to pay for it...If you want an honest termite company you've found it in Franz...The guy who inspected my house was VERY thorough, crawled into every nook and cranny under the house...They were very careful to apply treatment in every place that a human could reach and it took some real effort crawling under the porch...The house has no termite reinfestation to date and its been a year...I do Franz is the best termite company in town and will stay with them as long as I own my house.
Palo Alto, CA
Armando was very polite and helpful he was very skilled and would recommend him
Fast, reliable service. Fixed problem with hardly any disruption to my household's routine.
Cupertino, CA
...I was impressed with the inspector and his honesty, so after the independent inspection and report, I decided to let Franz do the termite eradication. They seemed to do a thorough job.
Palo Alto, CA
Franz Termite Guarantee
If they come back, so do we. We stand by our work and it shows. Your home will be termite-free.
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FAQs
Many question the advantages and disadvantages about localized treatment versus termite fumigation(tenting). The big difference between the two treatments is the completeness of the treatment.
- Fumigation is a whole house treatment and will eradicate ALL drywood termite infestations including hidden infestations and infestations extending into inaccessible areas in the entire house.
- Local Treatment will only be effective in the specific area(s) treated and may only control or diminish infestations as opposed to complete eradication. Also, local treatment is only applied to visible and accessible areas of infestation.
Some of the other differences between the two treatments that may affect which treatment you chose
are price, work required to prepare for fumigation, and the need to vacate the building for
fumigation.
Yes! We have a detailed page on termite fumigation that you should read prior to fumigating including the MSDS of the products used. Fumigation is not applicable for all termite types, either. Fumigation is only used for drywood termites. Subterranean termites require localized spot treatments.
If the termites come back, so do we – It’s that simple.
We try to make our warranties as straightforward as possible, but there are important details and limitations. Learn more
Request an Estimate, Inspection, or Just ask a Question
Don’t delay! Get in touch with us today.
If your home hasn’t been inspected in a couple years or you suspect you have termites, contact us for a
consultation and inspection.
Have rot damage or a new construction project? Get in touch with our consultants to learn more about our
process and options.
- (650) 493-0445
- info@franztermite.com
- 4041 Transport St. Palo Alto, CA 94303