Unsolicited E-Mails And Letters From Customers
Dear Michael,
I am writing to tell you how much we appreciated the thorough and informative inspection of my home yesterday morning. There were any number of elements that impressed me. For one, there was absolutely no question that his appraisal was honest and that he was not trying to jack up the fees. Also, he kept me informed during each phase of the inspection. This helped me to clearly understand the entire process without feeling the least bit overwhelmed. Tim also left no doubt that he was extremely knowledgeable in his field. And finally, his positive personality made him a joy to work with.
As you can appreciate, finding you have termite problems can be a traumatic experience. But Tim's clear explanations of both problems and solutions left me feeling decidedly in control.
Due to Tim's high degree of professionalism, I would not hesitate to recommend your company to my friends and neighbors. For if Tim is reflective of the quality of your workforce, you are indeed in good hands.
Best Regards,
Roger B. - Redwood City
PS: I am copying G D because he was the individual who recommended your company to me.
I'm most impressed with your team. I believe no better job could have been done. I was diligent in selecting Franz, and I feel that the diligence has been rewarded. Please pass along to your team my highest compliments and appreciation.
Your three men arrived early, 1:45pm and left at 3:45pm. The garage corner by the back door needed lots of foam. Total for there and for the rest of the house was 7 cans. I've just gotten my garage belongings back in place.
I feel much warmer about my house. Again it belongs to me and not to those who have been eating away the timbers.
I'll keep a look out for further trouble over the coming months. Please schedule me for a review early next September.
THANK YOU,
Oliver G. |