CUSTOMER LOBBY
Adding a new twist to customer reviews, Customer Lobby contacts many of our customers by phone and e-mail to get thorough interviews about our quality and services. Then it publishes the reviews on its site so that potential customers can view our strengths and capabilities.
Check us out on Customer Lobby
Here are just a couple of reviews we’ve received already on Customer Lobby:
Susy gave us a 5 Star Rating on Quality and service:
SUMMARY: Dealing with them is a reassuring, even if you have termites.
REVIEW DETAILS: Franz Termite Control is a family company that offers outstanding service. They have taken care of me for years. I usually get inspections bi-annually, and I've never had an issue they couldn't address…..With Franz, I get the same inspector every time. At this point, he
really knows my house and what needs to be done. And the inspections are
very, very thorough. He not only looks around for termites, but also identifies potential target areas and makes suggestions for preventative maintenance. Infestations are not unusual in a seventy-year-old house such as mine, but the spectacular crew at Franz keep things under control….They are a great company.
Ron gave us a 4 Star rating on Quality and Service:
SUMMARY: They are competent, honest, and proactive.
REVIEW DETAILS: I have dealt with both Franz Judas, the founder of Franz Termite Control, and his son Michael, who now runs the business, for over 25
years. The people who work at Franz are very professional and friendly.
They are a wonderful company that offers true customer service, and for this reason I have continued to use them…..Franz Termite Control is able to provide consultation and inspection, as well as chemical work, but the fumigation is subcontracted out. The inspections themselves have been extraordinary—extremely thorough including many things in addition to just pest control….In summation, the reason I choose Franz is that the service is outstanding, and their personnel are competent and committed.
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